Welcome to Pooja Havanam, owned and operated by Spiritual India Inc. These Terms and Conditions (“Terms”) govern your access to and use of our website www.poojahavanam.com (the “Website”) and the products and services offered through it. By using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.

1. General Information

• The Website is operated by Spiritual India Inc., a company incorporated under the laws of New Delhi.
• The terms “we,” “us,” “our,” or “Company” refer to Spiritual India Inc.
• The terms “you,” “your,” or “user” refer to any individual or entity accessing or using the Website.

2. Eligibility

• By accessing this Website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use our services.
• You agree to use the Website only for lawful purposes and in compliance with these Terms.

3. Products and Services

• Pooja Havanam offers a variety of products, including pooja items, gemstones, Rudrakshas, yantras, and services like online pooja booking, havan, and astrology consultations.
• All products and services are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.

4. Pricing and Payments

• All prices displayed on the Website are in INR and are subject to change without notice.
• Payments can be made through the payment gateways provided on the Website. By completing a transaction, you agree to provide accurate billing and payment information.
• We are not responsible for any payment failures or delays caused by third-party payment gateways.

5. Shipping and Delivery

• We aim to deliver products within the estimated timeframes mentioned on the Website. However, delays may occur due to unforeseen circumstances.
• Shipping charges, if applicable, will be displayed at checkout.
• We are not liable for any loss or damage during transit.

6. Return, Refund, and Cancellation Policy

• Products may be eligible for return or exchange only if they are damaged or defective upon delivery with Proper Evidence. Please notify us within 3 days of receiving the product.
• Refunds will be processed only after verifying the claim and may take up to 15 days to reflect in your account.
• For cancellations, please contact us before the order is dispatched. Once dispatched, cancellations will not be entertained.

7. Intellectual Property

• All content on the Website, including text, images, logos, graphics, and software, is the property of Spiritual India Inc. or its licensors and is protected under applicable copyright and trademark laws.
• You may not reproduce, distribute, or use any content from the Website without prior written consent from us.

8. User Conduct

• You agree not to use the Website to:
  • Violate any laws or regulations.
  • Transmit harmful or malicious code.
  • Engage in fraudulent activities or impersonate another individual.
  • Interfere with the operation of the Website or its security features.

9. Disclaimer of Warranties

• The Website and its content are provided on an “as-is” and “as-available” basis without any warranties, express or implied.
• We do not guarantee that the Website will be error-free, secure, or free from interruptions.

10. Limitation of Liability

• Spiritual India Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, products, or services.

11. Third-Party Links

• The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.

12. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of New Delhi. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi.

13. Amendments to Terms

• We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Email: info@poojahavanam.com
Phone: 02269718126
Address: E-5 Sharma Colony, Budh Vihar Phase-2 New Delhi-110086

Thank you for choosing Pooja Havanam by Spiritual India Inc.!