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Shipping policy

Shipping Policy
Effective Date: 16-12-2024

At Spiritual India Inc., we are dedicated to ensuring that your orders from www.poojahavanam.com are delivered to you in a timely and secure manner. Please review our shipping policy to understand how we process and deliver your orders.


1. Order Processing

Order Confirmation: Once your order is placed, you will receive an email confirmation at the email address provided during checkout.
Processing Time: Orders are typically processed within 2–3 business days (excluding weekends and holidays).
Delays: During peak periods or due to unforeseen circumstances, processing times may be extended. You will be notified in such cases.


2. Shipping Methods and Delivery Times

We offer standard shipping through reliable courier partners.
Estimated delivery times:
Within India: 5–7 business days.
International Shipping (if applicable): 10–15 business days.
Delivery times may vary based on your location and courier service availability.

3. Shipping Charges

Domestic Shipping (India):

Shipping charges are calculated at checkout based on the weight, size, and destination of the order.
Free shipping may be offered on orders above a specified value, as mentioned on our website.
International Shipping:

Charges will vary based on destination and shipping method selected at checkout.
Customs duties and taxes (if applicable) are the responsibility of the customer.

4. Tracking Your Order

Once your order is shipped, you will receive an email with the tracking details.
You can track your shipment on the courier partner’s website using the tracking number provided.

5. Delivery Issues

Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Missed Delivery Attempts: If a delivery attempt is missed, the courier may attempt redelivery or return the package to us. Additional shipping charges may apply for reshipping.
Lost or Damaged Items: If your order is lost or arrives damaged, please contact us immediately at Info@poojahavanam.com or call +91-02269718126 with your order details and supporting evidence (e.g., photos of the damaged package).

6. Contact Information

For any shipping-related queries, please reach out to us:

Email: Info@poojahavanam.com
Phone: +91-02269718126
Note: Spiritual India Inc. reserves the right to update or modify this Shipping Policy at any time. Changes will be reflected on this page, and it is your responsibility to review the policy periodically.